National mobile operator in Kazakhstan improves client service standards

ALTEL, the Republic of Kazakhstan’s largest mobile phone operator, has used a mobile sales module for Microsoft Dynamics NAV for about a year. As a result of this, client service time in the company’s service centers has been reduced more than twice. The module also made it possible to sell devices and sign mobile contracts anywhere mobile access to the internet is available. The company’s managers and its clients are very satisfied with the module.
<span>National mobile operator in Kazakhstan</span> improves client service standards

Mobile sales: Sale - never before has it been so easy!

We all know that trade is one of the most powerful factors of the historical process. There's no such period in history, when it is not provided to a greater or lesser extent, the impact on public life. And at the disposal of the business more and more tools to improve the quality of service and optimize the employee productivity.
Mobile sales: <span>Sale</span> - never before has it been <span>so easy!</span>

Increase your Business Productivity to Max possible level

Let's linger on that for a moment, because this is the main thesis of the present day. And all of us intuitively understand this. The question that we ask you to ponder. What are you going to do in the near future. Not in the next five years, not next year, not "we are now raking current orders and after will think." We believe that the matter is in three things that affect it.
Increase your <span>Business Productivity</span> to <span>Max</span> possible level

Understand what prevents to your business to grow and to evolve

First. In our work processes there are always different things that do not work. Sometimes they just do not work for thyself, but do not allow work to other functions or close some or other opportunities. Here's the on-screen examples of studies Troy Miller and Eric Gist from Accenture. You can get rid of them, if only to understand them, find them, or if you want, to admit we are really have it.
Understand what prevents to your <span>business</span> to grow and <span>to evolve</span>

Concentrate the whole team, and each employee on the result

The second. The evolution of productivity and the process always must be for the big prize. For what you are implementing CRM-system? To create a single client base. But for what you want to create a single customer base? To integrate customer information. But for what you want to integrate customer information? To ...... increase profits. All metrics, indicators, charts should reflect the achievement of the goal, not the status of the process. Well, it is necessary to reward those team members who focus on the end of result, not for the process.
Concentrate <span>the whole team</span>, and each employee <span>on the result</span>

Provide and use the powerful and comfortable tools

The third - a technology which in itself does not create productivity, but help make good processes faster. And if you use technology at a bad process, you get an unnecessary bad fast process. IT solutions that you choose should match the style and expectations of your employees. These tools should be a natural extension of what happens every day and enjoy your staff. Decisions need help and, more importantly, push collaborative work - but only one that brings synergy.
Provide and <span>use</span> the <span>powerful</span> and comfortable <span>tools</span>

SynConsult Master, one of leaders on the IT market of Kazakhstan, is dedicated to render professional consulting services in the implementation of Business Management Systems.

We offer both a wide range of software on their basis and high quality installation and maintenance of implemented solutions meeting deadlines.

The main target of the Company is to provide its customers with high-grade solutions for creation of reliable, flexible and transparent business management systems employing cutting edge information technologies.

The top management of the Company pursues a policy to continuously improve professional skills of the team of experts, which directly facilitates the upgrade of services rendered.

In the work employees of the Company are guided by following ideas of services:

• BP3 – Best People, Best Practice, Best Product – that means, the best people, the best practices and the best products
• Efficiency – means that all our activities must be effective, so that our clients are also able to increase their own efficiency.
• Correctness – means that all our activities must be justified, necessary to ensure that our clients have seen results and return on investment.

The Company name comes from the word Synergy. A word synergy or synergism (from the Greek language Synergos - acting together) - meaning the combined influence of two or more factors, characterized by the fact that their incorporated action essentially surpasses effect of each separately taken component and their sum.

The Company’s slogan: A World Tailor Made for You
• A World - world - all surrounding us and our clients
• Tailor Made - performed under the order, as opposed to the concept of Ready Made ready for use
• You – in wide understanding it is any party from which the Company operates.

SynConsult Master Company activities:

• Enterprise surveys: system analysis and assessment of effectiveness of business process management

• Development of optimal solutions for managing business processes

• Implementation, development, maintenance and support of business processes management systems on the Microsoft Dynamics platform

• Training of users and experts of systems operation and support

 

Products & Solutions

- Implementation of IT business solutions based on Microsoft products and technologies:

    • ERP – Consulting services on implementation of Enterprise Resource Management systems based on Microsoft Dynamics NAV platform

    • CRM – Consulting services on implementation of Customer Relationship Management systems based on Microsoft Dynamics CRM platform

    • HRM – Consulting services on implementation of Human Resource Management systems based on Microsoft Dynamics NAV platform

    • ECM – Consulting services on implementation of Enterprise Content Management and collaboration systems based on Microsoft SharePoint 2013 and Microsoft Exchange 2013 platform

    • CPM – Consulting services on implementation of Corporate Performance Management (Project Management) systems based on Microsoft Project 2013 platform.

    • Consulting services on implementation of systems of electronic documentation flows systems and portal solutions based on Microsoft SharePoint 2013

    • Consulting services on implementation of corporate mails systems based on Microsoft Exchange

    • Consulting services on implementation of corporate communications systems based on Microsoft Lync Server

- Management, business, IT consulting

- Sale of licenses and subscriptions to updates of Microsoft Dynamics (NAV, CRM) products line

- Maintenance, support and development of implemented solutions based on Microsoft Dynamics (NAV, CRM), users training

- Delivery and support of Microsoft Dynamics NAV Express solution for Kazakhstan small businesses

- System integration services of Microsoft products and other vendors (Oracle, SAP, IBM, EMC, etc.) Development of applications, including for mobile platforms (iOS, Android, Windows Mobile, Windows 8)

- ASUTP – Services on development and implementation of automation solutions of technological processes, including supply of equipment

- SEAM – Services on creation and implementation of the complex integrated information systems of enterprise automate management

- Sale of licenses for all classical line of Microsoft products, including Microsoft SharePoint, Microsoft Project Server, Microsoft Exchange, Microsoft Lync Server, Microsoft Office.