National mobile operator in Kazakhstan improves client service standards

ALTEL, the Republic of Kazakhstan’s largest mobile phone operator, has used a mobile sales module for Microsoft Dynamics NAV for about a year. As a result of this, client service time in the company’s service centers has been reduced more than twice. The module also made it possible to sell devices and sign mobile contracts anywhere mobile access to the internet is available. The company’s managers and its clients are very satisfied with the module.
<span>National mobile operator in Kazakhstan</span> improves client service standards

Mobile sales: Sale - never before has it been so easy!

We all know that trade is one of the most powerful factors of the historical process. There's no such period in history, when it is not provided to a greater or lesser extent, the impact on public life. And at the disposal of the business more and more tools to improve the quality of service and optimize the employee productivity.
Mobile sales: <span>Sale</span> - never before has it been <span>so easy!</span>

Increase your Business Productivity to Max possible level

Let's linger on that for a moment, because this is the main thesis of the present day. And all of us intuitively understand this. The question that we ask you to ponder. What are you going to do in the near future. Not in the next five years, not next year, not "we are now raking current orders and after will think." We believe that the matter is in three things that affect it.
Increase your <span>Business Productivity</span> to <span>Max</span> possible level

Understand what prevents to your business to grow and to evolve

First. In our work processes there are always different things that do not work. Sometimes they just do not work for thyself, but do not allow work to other functions or close some or other opportunities. Here's the on-screen examples of studies Troy Miller and Eric Gist from Accenture. You can get rid of them, if only to understand them, find them, or if you want, to admit we are really have it.
Understand what prevents to your <span>business</span> to grow and <span>to evolve</span>

Concentrate the whole team, and each employee on the result

The second. The evolution of productivity and the process always must be for the big prize. For what you are implementing CRM-system? To create a single client base. But for what you want to create a single customer base? To integrate customer information. But for what you want to integrate customer information? To ...... increase profits. All metrics, indicators, charts should reflect the achievement of the goal, not the status of the process. Well, it is necessary to reward those team members who focus on the end of result, not for the process.
Concentrate <span>the whole team</span>, and each employee <span>on the result</span>

Provide and use the powerful and comfortable tools

The third - a technology which in itself does not create productivity, but help make good processes faster. And if you use technology at a bad process, you get an unnecessary bad fast process. IT solutions that you choose should match the style and expectations of your employees. These tools should be a natural extension of what happens every day and enjoy your staff. Decisions need help and, more importantly, push collaborative work - but only one that brings synergy.
Provide and <span>use</span> the <span>powerful</span> and comfortable <span>tools</span>

All data integration

ERP systems can achieve consistency of the various departments, while reducing administrative costs and eliminating the problem of data integration for various applications. These systems are a tool to improve the management efficiency, making the right strategic and tactical decisions based on timely and accurate information provided by the computer.


Heading for Profit

ERP systems are implemented in a flexible management capabilities enable production costs to obtain higher profits. In addition, cost reduction is possible to vary the market price of the product (downward), which is a powerful competitive advantage.


Investment attractiveness

ERP systems make the company's business more transparent, increasing the credibility of investors, especially for foreign (usually foreign shareholders, investors, consultants require that the company was set well-known ERP system in the world, for example, SAP, Oracle or Microsoft Dynamics).


New business opportunities

New opportunities for ERP systems allow further introduce modern Internet solutions (corporate portal, e-commerce, etc.), which also gives a competitive advantage in the XXI century.


Founded in 1975, the Microsoft Corporation is the worldwide leader in software production, providing services and development of Internet technologies for personal computers and servers.
Since the end of 2002 the Microsoft office in Almaty, which aims at the development of the software market, as well as implementation and localization of new technologies in the territory of Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan.
Following the results of 2006 the LBRN Company (nowadays the SynConsult Master ) has been recognized by the leader of sales of system of Microsoft Dynamics NAV in Kazakhstan.

The Data Pro Ltd. was founded in 1993, and from the moment of basis the company specializes in the implementation of large and medium-sized and complex projects in content. Company specialization is to offer of complex solutions and full-cycle software, aware of the need for a single solution, in order to achieve outstanding performance and improve the functionality of the enterprise.


The Company Tata Consultancy Services (TCS) was founded in 1968. Enters into the five largest system integrators of the world and is a part of Indian TNC Tata Group. Income TSC makes 2.2 % of GNP of India and has made in fiscal 2008 six (6) billion US dollars. The company employs more than 142 thousand people in 42 countries.


The MAG Consulting - the leading Russian consulting company working in the field of management consulting, specializing on formulation of operational and strategic management and implementation of principles of the organizations focused on strategy, implementation of the balanced system of indicators (Balanced Scorecard), developments of key performance indicators (KPI), managerial accounting and budgeting statement, development of the organizational chart of the company and business processes.
The company is "the Gold" certificated partner of Microsoft and renders services in automation of management systems on the basis of ERP-Solutions Microsoft Dynamics AX.


The AND Project Company works since 1997 in the field of information technology, and is a leader in consulting and implementation of enterprise management systems. The Company's activity covers the territory of Russia, CIS and Baltic countries. AND Project is a member of "Systematics" group of companies
• 15 years of specialization in management and IT Consulting, creation of control systems by the enterprises and holdings
• Experience of more than 150 successful projects of implementation of Microsoft Dynamics AX system from the beginning of 2000
• More than 10 000 users of solutions
• Unique branch solutions

The GMCS — is a leading consulting company in the IT-sector, carrying out comprehensive projects for the implementation of modern enterprise management systems aimed at improving business efficiency.
The company was established in 1997 and has currently built up significant experience working with large enterprises in various sectors of the economy both in Russia and abroad. To this day GMCS has successfully implemented over 350 projects and works closely with over 170 clients