Information systems support

Business solutions implementation is a complex process that requires a careful approach. Experienced companies that implement a different projects are willing to support after the introduction of new programs.

Support of information systems - a version of extended technical support with the possibility of additional functional completions of the corporate information system.

Our company in primarily specializes on software solutions by Microsoft, namely Microsoft Dynamics NAV and Microsoft Dynamics CRM. Our high professional level and extensive experience with these complex solutions allows to quickly resolve both simple and sample questions, and design a completely new and different add-ins for these information systems.

Information system support and training of employees

Imagine a situation: to accountant said that during two weeks his department transferred to the new software. At the same time a specialist not have enough time, he should perform the current job and when the new program begins,there are questions which there is nobody to ask.

Training courses for users about new information system an important task which is necessary to take care beforehand. Key point in teaching the new program is that both student and teacher to communicate in the same language.

Our experts are deploying software and information systems, and also they are good owning to subject domain. This factor allows us to train completely different level of preparedness and knowledge of working with introduced enterprise solutions.

Information systems: update and development

Support of information systems does not end with the usual customer support and consultation to work in the software package.

Features of support information systems in our company:

1. Help with updates

For own software products Microsoft release updates periodically. Their installation may be necessary, for example if legislation has changed.

2.Modify the system including new requirements

Very often companies change business processes or there are new requirements for accounting. Old standard solutions can not be designed for these innovations, so workers often go to various tricks. In the end, all this affects to quality and reliability of the data. Our experts during technical support can identify and make the necessary improvements in order that program complexes completely corresponded to actual realities and account requirements.

Our company is providing technical support for the following business solutions:

Enterprise Resource Management
 MDNAVMicrosoft Dynamics NAV (formerly Navision) - integrated complex enterprise management system. It combines the capabilities of financial management, analysis of business, production management, distribution, e-commerce and customer relationship management. Easy to use, this ERP-solution helps to increase the efficiency of your company's level of service and satisfaction of your customers.
Customer Releationsip Management
 MDCRMProject Management solution based on Micrisoft Dynamics CRM allows to automate not only the classical project management, but also to provide companies with the tools board sales and service provision of design services. Ideal for small and medium size. Solution is also available for rent.
Human Capital Management
 MSSPMicrosoft SharePoint enables organizations to quickly deploy powerful collaboration platform that can be used as a basis for electronic document management systems, enterprise portal, knowledge base, vnetrenny social network. The same platform in conjunction with other Microsoft products allows you to manage projects, build forecasts, exercise planning and budgeting, as well as to produce real-time monitoring of current performance and plan-fact analysis across all business operations.
Enterprise Content Management
 MSSPMicrosoft SharePoint enables organizations to quickly deploy powerful collaboration platform that can be used as a basis for electronic document management systems, enterprise portal, knowledge base, vnetrenny social network. The same platform in conjunction with other Microsoft products allows you to manage projects, build forecasts, exercise planning and budgeting, as well as to produce real-time monitoring of current performance and plan-fact analysis across all business operations.
Enterprise Project Management
  MSPSSolution based on Microsoft Project Server and Microsoft Project Professional is a versatile tool for managing mastabiruemym projects of any complexity in any industry. Can be used as a simple embodiment, to manage small projects as well as in the complex for distributed complex projects within Briefcase company projects ensuring integration with corporate portal and ERP system.
 MSSPMicrosoft SharePoint enables organizations to quickly deploy powerful collaboration platform that can be used as a basis for electronic document management systems, enterprise portal, knowledge base, vnetrenny social network. The same platform in conjunction with other Microsoft products allows you to manage projects, build forecasts, exercise planning and budgeting, as well as to produce real-time monitoring of current performance and plan-fact analysis across all business operations.
Business Proccess Management
 metasonicMetasonic Suite - integrated cross-platform integrated system description , design and automation of any protsessse - bines . It combines the capabilities of analysis and description of business processes and automation capabilities described the execution of business processes in practice. The system uses patented technology S-BMP to simplify the description and bring to business process management of their respective owners . Easy to use, is the latest BPM- solution helps you improve the performance of your company and promptly adjust business processes to changing market requirements.
Corporate Performance Management
 Prophix cube blackPROPHIX solution is a versatile tool for performance management. PROPHIX automates the task of management accounting, including budgeting, forecasting, consolidation, analysis, reporting and distribution. Platform flexibility allows to apply PROPHIX in companies of any size. The system is easy to use and is aimed at business users.
 MSSPMicrosoft SharePoint enables organizations to quickly deploy powerful collaboration platform that can be used as a basis for electronic document management systems, enterprise portal, knowledge base, vnetrenny social network. The same platform in conjunction with other Microsoft products allows you to manage projects, build forecasts, exercise planning and budgeting, as well as to produce real-time monitoring of current performance and plan-fact analysis across all business operations.